Privacy Policy

PLATINUM PARTNER PROGRAMPRIVACY POLICY

Platinum Partner Program (PPP) provides a database marketing platform that allows a customer of PPP to communicate and market to its clients or customers via email and social media. PPP customers provide personal information about their clients or customers to PPP to enable the marketing of products and services to take place. In the course of these activities, PPP itself and PPP’s customers may collect, use, hold and disclose personal information about those clients or customers.

PPP may also collect, use, hold and disclose personal information as a result of you visiting our website or from responding to invitations we send you.

Collection of Personal Information

Personal information which PPP collects, holds, uses and discloses in the normal course of its operations can generally be categorised as either:

  • ‘contact’ information – any combination of name, email address, telephone numbers, company or employer, and street/postal address; OR
  • enquiry / purchase information – a record of your enquiries and the reason for, or source of those enquiries, and purchases you make.

Personal information may be collected directly by PPP, or provided to PPP by its customers. If you become a direct customer of PPP, we may collect additional personal information from you.

Personal information will generally be collected from you in situations where you knowingly provide it, or click on a link in commercial electronic marketing messages we send to you. Examples may include:

  • through our website, online forums, social media sites, registration forms, where you request further information about a product or service, where you apply for, or purchase a product or service from or through PPP, click on a link to obtain further information about a product or service, or via other overt engagement with us.
  • Where incomplete information has been collected from you, for example: if you leave the PPP website, close the browser window or cancel an application or RSVP before submitting the form, PPP or its customers may, at their discretion, contact you to offer further information or assistance. If we do not contact you, we may still collect purely statistical information that does not identify any individual.

    The information collected will be used in the first instance to attend to your enquiry or deal with your request. Your personal details may also be used by PPP to provide you with information about other events, products and services, where you have specifically asked PPP to do so.

    Purpose of Collecting Personal Information

    The primary purpose for which PPP collects, holds, uses or discloses personal information is for the marketing of products and services by PPP’s customers, or by PPP itself; in both cases, where consent has been established for the recipient to receive commercial electronic marketing messages.

    PPP will not use or disclose personal information collected from you without such consent.

    Access

    You may request access to the personal information we hold about you, and request correction of that information if it is incorrect. Please contact us as follows:

    • Platinum Partner Program, Suite 1402, 203 Robina Town Centre Drive, Robina Qld 4226
      Tel 07 5562 4200 Em: enquiries@rbenterprises.com.au

    Complaints

    To make a complaint regarding the personal information we collect, hold, use or disclose relating to you, please submit this in writing to the address in the section above. We undertake to respond to your complaint within 14 days.

    Other Information

    Your personal information will only ever be disclosed in the normal course of operations of the Platinum Partner Program. Personal information will not be rented or sold to third parties.

    Personal information will not be passed or disclosed to any person or business located outside Australia.

    All personal information is stored in secure computer facilities located in Australia, under the supervision of PPP’s own IT staff.

    Links to Third Party Websites

    You are able to access various other websites external to us (third party websites) by following links from the PPP website; for example, links to our business partners.

    The links provided through the PPP website are supplied to provide you with further information about our business partners. You will need to judge for yourself whether the products or services offered by our business partners are appropriate and suitable for your needs. We are not responsible for the content of these sites.

    These third party websites are not subject to our privacy standards, and it is their responsibility to inform you of their own privacy policies.

    (January 2014)